Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you share in the Sensitive Data section your sitemap URL so we can check it? Anyway, keep in mind the only sitemap you need to add to the Google Search Console is the sitemap_index.xml.
Looking forward to help you.
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Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi.
I edited the sensitive data and added the sitemap url.
Best wishes,
Mirela
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi. I updated & added credentials.
Hello,
Thank you for the update.
I am unable to access your URL/wp-admin, I have however reviewed all your sitemaps and validated them here: https://www.xml-sitemaps.com/validate-xml-sitemap.html and none seems to have issues(check attached screenshots). Do you have any sitemap related errors on your GSC?
Looking forward to helping you. Thank you.
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Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Well, every now and then GSC tells me it couldn’t crawl a sitemap and I have to resubmit it. It’s really random and I have to keep an eye out for it.
Hello,
Keep in mind you just have to add the sitemap_index.xml file to Google Search Console since every other sitemap can change due to Rank Math optimizing them, but the sitemap_index.xml file will help Google to find every page in your site.
Looking forward to help you.
Thank you, but the search console picked up the other ones on its own and then showed errors randomly. And SEMrush did the same based on the search console report.
How do I remove the extra ones from Search Console?
Hello,
Here are the official steps to remove a sitemap from the Search Console: https://support.google.com/webmasters/answer/7451001?hl=en
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
