Sitemap Unsupported File Format

#468395
  • Resolved Mathew F

    3 years, 5 months ago

    Rank Math free

    Hi RM

    Could you help me figure out a sitemap error in Google Search Console?

    The main sitemap and /posts are being picked up.

    But the /pages are returning an error of unsupported file format:

    Can you tell me the issue?

    Thanks

Viewing 1 replies (of 1 total)
  • Anas

    3 years, 5 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please follow these:
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. Remove the sitemaps from the Search Console and add sitemap_index.xml again.

    We look forward to helping you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Sitemap Unsupported File Format’ is closed to new replies.