Sitemap submit

#290400
  • Resolved Dereuys

    4 years, 3 months ago

    Rank Math free

    Hello Support!
    We get an error in search console upon submitting sitemaps for dressmehere.top
    Specific of the Problem that posts and pages submitted correctly but both category sitemaps get an error could not fetch sitemap for
    https://dressmehere.top/category-sitemap.xml
    https://dressmehere.top/product_cat-sitemap.xml

    We are aware that you suggest to submit just sitemap_index.xml but we still would like to submit category sitemaps.
    We went through your tutorials and did all the suggestions like reset sitemap cache and bypass caching of sitemap
    For now we switched off any cache and cloudflare on site but problem still persist!

    Could you suggest a fix please!
    Kind regards, D

Viewing 10 replies - 1 through 10 (of 10 total)
  • Jeremy

    4 years, 3 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Dereuys

    4 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Dereuys

    4 years, 3 months ago

    Rank Math free

    Hello Jeremy! Thank you very much for quick response and offering help!
    All the data for access checked and submitted! Waiting for your reply!
    Kind regards, Dereu

    Azib Yaqoob

    4 years, 3 months ago

    Rank Math business

    Hello,

    I validated your sitemap using the XML Sitemap Validator tool and it didn’t detect any issues:

    If the couldn’t fetch error is still displayed, then as recommended by Google, we suggest submitting a different variation of the sitemap: https://dressmehere.top/?sitemap=1.

    I hope this helps. We look forward to helping you.

    Dereuys

    4 years, 3 months ago

    Rank Math free

    Hello Azib! Thank you for checking out!
    But unfortunately nothing changed: both of CATEGORY sitemaps are fail to be fetched.
    Same thing for suggested another format!
    See screenshot: https://monosnap.com/file/4pyNxzGE13ogQa4zFdWojXdjqE7Tpg
    What else we could do to get it fixed?
    Kind regards, D

    Prabhat

    4 years, 3 months ago

    Rank Math agency

    Hello,

    I accessed your sitemaps as Googlebot and there were no issues found. Please have a look at these screenshots for a quick reference:

    Category sitemap:https://i.rankmath.com/zjKz3f
    Product Category sitemap: https://i.rankmath.com/YV7msv

    Upon investigating, I noticed that you’ve mentioned the sub-sitemaps in the robots.txt file but not the index sitemap. Here’s a screenshot: https://i.rankmath.com/OFauQq

    It is recommended to only keep the URL of the index sitemap in the robots.txt since bots can easily crawl the sub-sitemaps from the index sitemap.

    Please remove the sub-sitemaps from the robots.txt and add the index sitemap URL.

    Once done, clear your website’s cache and remove all the sitemaps from your Google Search Console account, and then submit only the main sitemap (https://dressmehere.top/sitemap_index.xml).

    Further, give Google some time to crawl your website again and see if the issue gets fixed.

    Hope this helps.

    Thank you.

    Dereuys

    4 years, 3 months ago

    Rank Math free

    Hello Prabhat! Thank you for suggestions! Will do this and will check!
    Appreciate your help!
    Regards, D

    Prabhat

    4 years, 3 months ago

    Rank Math agency

    Hello,

    Sure and in the meantime, if there’s anything else that we can assist you with, please let us know.

    Thank you.

    Dereuys

    4 years, 3 months ago

    Rank Math free

    For sure! thanks!
    D

    Azib Yaqoob

    4 years, 3 months ago

    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

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