sitemap submission error

#248557
  • Resolved Ebony Heinemann
    Rank Math free

    Hi there,
    I am trying to submit a sitemap to google search console which I had previously done – the last time I did it was in May which succeeded however it discovered 0 urls – is this normal? Today when I went to submit the sitemap it is saying ‘ couldn’t fetch’

Viewing 1 replies (of 1 total)
  • Tammy
    Rank Math business

    Hello,

    Thank you for contacting Rank Math today, and we apologize for any inconvenience this may have caused.

    Please follow these instructions if you’re experiencing the Couldn’t Fetch issue for your sitemaps.
    1. Follow this video screencast to clear the Sitemap cache:
    https://i.rankmath.com/pipRDp

    2. In your caching plugin, exclude the Rank Math plugin’s Sitemap files. The cache could be accessed using a plugin or directly from the server. Please see this article for more information on plugins and Cloud flare: https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. Clear your website’s cache and remove all the sitemaps from your Google Search Console account and submit only the main sitemap (sitemap_index.xml).

    Allow enough time for Google to crawl your website and update the modifications.

    Please see this tutorial guide for more information: https://rankmath.com/kb/couldnt-fetch-error-google-search-console/

    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    I hope this information is helpful, and please do not hesitate to contact us if you require any additional support.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘sitemap submission error’ is closed to new replies.