Sitemap showing as white

#411346

Resolved Tasha Amy McGoram
3 years, 5 months ago

Rank Math free

Hi there

I just downloaded rath math and everything looks okay, though my sitemap is showing as white. I have followed this article https://rankmath.com/kb/fix-sitemap-issues/ and determined my sitemap to be white https://www.backpackerswanderlust.com/sitemap_index.xml. I have tried clearing the cache, but no luck. there is also not a static file with the same name that I could find.
Are you able to assist?

Viewing 1 replies (of 1 total)

Jeremy
3 years, 5 months ago

Hello,

Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

It seems your sitemap page is loading just fine as you can see in my screenshot below:

I also submitted your sitemap to a sitemap validator and it is also working just fine:

Can you please check if you have server-level caching services like Cloudflare on your hosting server? If you do, kindly clear the caches there as well and check your sitemap again.

Looking forward to hearing back from you.

RankBot
3 years, 3 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Sitemap showing as white’ is closed to new replies.