Sitemap showing 20.000 links

#909836
  • Resolved Birta Media
    Rank Math free

    We have a small page, birtamedia.is, we had the unfortunate experience that somebody gained access to our google search console and submitted a sitemap with about 20.000 links. Our website is only 5 pages and 0 posts. We have removed the Google Console access and the token they used to access our site. We have removed rank math and tried everything to reset the sitemap to do a fresh index.

    https://birtamedia.is/sitemap_index.xml

    Our sitemap still shows all of the links, how can we remove this from our site. There is nothing on our servers and nothing visible in the WordPress access.

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  • Hello,

    We apologize for the issue you are facing with your sitemap showing an incorrect number of links. It sounds like a frustrating situation.

    To resolve this, please follow these steps:

    1. Check for Cached Sitemaps: Sometimes, caching plugins can cause old sitemaps to persist. Ensure that any caching plugins are cleared and that the sitemap is excluded from caching. You can refer to this guide on how to exclude sitemaps from caching.

    2. Regenerate the Sitemap: If you have reinstalled Rank Math, ensure that the sitemap settings are correctly configured. You can regenerate the sitemap by going to Rank Math > Sitemap Settings and ensuring that only the pages you want indexed are selected.

    3. Check for Plugin Conflicts: Use the Health Check plugin to see if there are any conflicts with other plugins that might be affecting your sitemap.

    4. Manual Removal: If the above steps do not work, you may need to manually remove any unwanted entries from your sitemap. This can be done by checking your database for any entries that might have been left behind after uninstalling Rank Math.

    5. Submit a New Sitemap: Once you have ensured that your sitemap is correct, submit the new sitemap to Google Search Console again. You can do this by following the steps outlined in our guide on how to submit a sitemap to Google.

    If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern, and we hope to help you resolve it soon!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Sitemap showing 20.000 links’ is closed to new replies.