Sitemap problem

#20752
Viewing 15 replies - 1 through 15 (of 31 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I am afraid that the credentials on the sensitive data section do not work. Could you please test them from your end?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I’ve the same problem, and support doesn’t answer.
    Possible to disable sitemap app and ad manually?
    Best, Marcel Ayurveda Paradies

    Hi @procaffenation

    The sitemap on your site is working as expected, there are however quite a huge number of links on the post sitemap.
    Could you please check whether the sitemap links have been fetched successfully when you login to your search console dashboard?


    @info2526
    I am sorry for the delay in fixing the problem on your site. Could you please share a link to the ticket?
    Please note that you can head over to Rank Math > Dashboard and disable the Rank Math sitemap module. You will then be able to use another sitemap solution on your site.

    I hope this info helps. Thank you.

    I am unable to see sitemap in search console can you plzzz look into it

    In search console its showing “Indexed, not submitted in sitemap” for all the URL of porcaffenation.com in coverage why is this coming.

    Hi there,

    Thanks for getting back to us.

    Could you please add me as a property owner on your search console so that I can check further?
    Email address: m********@m**************

    We are looking forward to helping you. Thanks.

    I have added you on the search console property.

    Hello,

    Thank you for contacting Rank Math today.

    There is a caching issue on your sitemap that is affecting the detection of links on the sitemap. As soon as I deactivated W3 Total Cache, the post sitemap was able to detect posts but the number was a bit off.
    What I have done so far is that I have temporarily disabled W3 Total Cache and the Rank Math sitemap module. In its place I have installed Google XML sitemaps plugin.
    Unfortunately the same error is reported, the sitemap is fetched but with 0 links.
    Testing a request to your site using the following tool https://onlinecurl.com/ returns an error which could suggest that there is a configuration issue affecting connection to your server.
    Please get in touch with your host about this so that they can help further.

    Looking forward to helping you. Thank you.

    ​​​​​​

    i have checked with them they are saying there is no issue on server end then where is the issue.

    Hi there,

    Thanks for getting back to us.

    Could you please ask your host to disable any caching on your site and then resubmit the sitemap created by Google XML sitemaps to the search console?

    Let me know if the results are different.

    all the cache are disabled now can you check now

    Hi there,

    Thanks for getting back to us.

    There is still a server issue that is causing requests to your site to frequently return errors. I have shared a screenshot on the sensitive data section of one of the curl requests to your sitemap using https://onlinecurl.com/

    Please raise this with your host since we have been able to establish that this is not a Rank Math problem, it affects all sitemap plugins installed on your site.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I have also attached a screen shot in the sensitive data

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 31 total)

The ticket ‘Sitemap problem’ is closed to new replies.