Sitemap not working - Support

Resolved Rahesh Chauhan
3 years, 10 months ago

Rank Math free

Hello team,

Hope you are doing awesome!

Recently, I came to know that my blog posts are not getting crawled even after a couple of days. While they were crawled on the same day or next day. Rectifying the issues, I got to know that the sitemap is not getting crawled in the Search engines (Google throws errors for the same).

I checked in rankmath and follow the procedure Setting -> Permalinks and save changes. Still facing the same issue. Sometimes, any of the sitemap including post, pages, news and events are showing 404 errors.

Links are below for each sitemap.

https://coachingsquare.in/sitemap_index.xml
https://coachingsquare.in/post-sitemap.xml
https://coachingsquare.in/page-sitemap.xml
https://coachingsquare.in/news-sitemap.xml
https://coachingsquare.in/tribe_events-sitemap.xml

Please help me getting my sitemaps indexed in the search console. I am not getting what actually I was getting earlier.

Thanks & Regards,
Coaching Square Team

Viewing 5 replies - 1 through 5 (of 5 total)

Jeremy
3 years, 10 months ago

Hello,

Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

I can confirm that your sitemaps are throwing 404. This is might be due to caching issues.

Can you please clear your website cache and see if this resolves the issue? You may also check this guide: https://rankmath.com/kb/exclude-sitemaps-from-caching/

If that doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Rahesh Chauhan
3 years, 10 months ago

Rank Math free

Hello Jeremy,

Thanks for the quick response.

I did follow all your instruction but still couldn’t get it resolved.

We have checked that there is no plugin in the site that store the cache. Apart from that we have added the clear cache code into .HTACCESS file. See the screenshot: https://prnt.sc/tJ2-H93UGtb8.

Still the sitemap is not showing in the browser.

Please do check from your side too.

https://coachingsquare.in/sitemap_index.xml
https://coachingsquare.in/post-sitemap.xml
https://coachingsquare.in/page-sitemap.xml
https://coachingsquare.in/news-sitemap.xml
https://coachingsquare.in/tribe_events-sitemap.xml

Please help me for the same.

Reinelle
3 years, 10 months ago

Hello,

I’ve checked your sitemaps, but it seems to be working fine now. Here’s a screencast for your reference: https://i.rankmath.com/znbunq

If they are still not opening on your end, please clear your website and browser’s cache or try a different internet browser.

Looking forward to helping you.

Thank you.

Rahesh Chauhan
3 years, 10 months ago

Rank Math free

Thank You:)

Reinelle
3 years, 10 months ago

Hello,

We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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