Sitemap Not Working – 404 Error

#143656
  • Resolved Jennifer Weil
    Rank Math free

    Hi, this is a new post so that I can add sensitive data for a temporary login. I tried all the methods you’ve recommended to fix this error and none works. Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Upon checking your admin settings, I noticed that you have an entry in your robots.txt file that has different XML created from an external app/service. Please see the Sensitive Data section for a screenshot.

    Please delete this robots.txt file in your website’s root folder and see if the issue goes away. If you are not sure, you can also contact your hosting provider and fix it for you.

    Let me know how it goes. We are looking forward to helping you

    Hello,

    We checked your website further and it looks like even though the sitemap settings were on, you had not enabled the post or the page sitemaps. With nothing to show inside, the sitemap_index.xml file was showing a 404.

    We have fixed it for you from WordPress Dashboard > Rank Math > Sitemap Settings > Posts/Pages and now the Sitemap is working fine.

    Please check this from your end as well.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you so much!

    I am marking this as resolved. Thanks again.

    Anas
    Rank Math business

    Hello,

    We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Sitemap Not Working – 404 Error’ is closed to new replies.