Hello,
We apologize for the issue you are facing with your sitemap. To troubleshoot the problem, please follow these steps:
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Check if the Sitemap Loads: Visit your sitemap URL directly at https://support.rankmath.com. If it shows a blank page or an error, we can proceed with further troubleshooting.
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Validate Your Sitemap: Use the Validate XML Sitemap tool to check if your sitemap is correctly configured. This will help identify any issues.
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Check for Plugin Conflicts: Sometimes, other plugins can interfere with Rank Math. You can use the Health Check plugin to identify any conflicts.
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Flush Permalinks: Go to your WordPress dashboard, navigate to Settings → Permalinks, and click Save Changes without making any changes. This can resolve 404 errors related to your sitemap.
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Review robots.txt: Ensure that your sitemap URL is not blocked in your robots.txt
file. You can check this in Rank Math SEO → General Settings → robots.txt.
If you continue to experience issues after trying these steps, please reply to this ticket, and a human agent from our support team will take over and assist you further.
Thank you for raising this concern!
Sources:
Rank Math Sitemap Issues and Their Fixes » Rank Math
Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
Hello,
It appears to have been a caching issue/glitch with the transients, upon optimizing/cleaning the cache of the database in the caching plugin the sitemap issue was resolved.
Thank you.
Best regards.
Hello,
We are glad that you have found the culprit of this issue, and it is already resolved.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.