Sitemap Not Updating

#228103
  • Resolved mln082

    4 years, 5 months ago

    Rank Math free

    Sitemap are not updating on my site. I have configured not to cache sitemap under W3 Total Cache plugin on my site. I used this code `
    sitemap(_index)?.xml(.gz)?
    [a-z0-9_-]*sitemap[a-z0-9_-]*.(xml|xsl|html)(.gz)?
    ([a-z0-9_-]*)?.xml
    `
    Still not happening the magic. I tried saving permalink under setting of my WP dashboard, also tried saving sitemap under rankmath dashboard multiple time. Still no luck.

    What is working for me is, If I change permalink structure to default, save it and then rolling back to my custom permalink structure and saving. This is updating sitemap instantly. But this is not the right solution.

    How I can let everything to Rankmath? I should be getting updated sitemap instantly everytime I update my posts or add new posts. New posts sitemap are also not generating right now.

Viewing 15 replies - 1 through 15 (of 15 total)
  • Anjana Vijayan

    4 years, 5 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Can you please provide the Sitemap URL, so that we can investigate this further?

    Thank you

    mln082

    4 years, 5 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    mln082

    4 years, 5 months ago

    Rank Math free

    W3 Total Cache setting Is this the issue? or this is what it should be?

    Princess

    4 years, 5 months ago

    Hello,

    Can you please add this code in the Performance > Page Cache > Advanced > Never cache the following pages

    sitemap(_index)?\.xml(\.gz)?
[a-z0-9_\-]*sitemap[a-z0-9_\-]*\.(xml|xsl|html)(\.gz)?
([a-z0-9_\-]*)?\.xml

    w3 cache

    Please refer to this knowledgebase for more information: https://rankmath.com/kb/exclude-sitemaps-from-caching/#w3-total-cache

    Hope this helps

    mln082

    4 years, 5 months ago

    Rank Math free

    Those things are already in the place, I have mentioned in my query. Not working still.

    Princess

    4 years, 5 months ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    mln082

    4 years, 5 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Ankit

    4 years, 5 months ago

    Rank Math business

    Hello,

    Upon inspecting your website and sitemap, I have found that your newly created post can-parakeets-eat-cabbage is already inside the sitemap. I have shared the screenshot inside the sensitive data section.

    Please try to clear your browser cache or open the sitemap in incognito mode.

    Looking forward to helping you. Thank you.

    mln082

    4 years, 5 months ago

    Rank Math free

    Can you check with a new test post or updating one of the post. I had to update my sitemap so I changed permalink structure and updated but Rankmath is not doing its job.

    Ankit

    4 years, 5 months ago

    Rank Math business

    Hello,

    It looks like your cache plugin is causing the issue when disabled. The sitemap works.

    Watch the below video:
    [Moved to Sensitive Data Section]

    Could you please re-install your cache plugin and configure it and check if it’s working?

    Looking forward to helping you. Thank you.

    mln082

    4 years, 5 months ago

    Rank Math free

    Can you please add that video on sensitive data section. I want that to be removed from public section.

    Jaideep Asrani

    4 years, 5 months ago

    Hello,

    I have moved the screencast to the sensitive data section. Let us know if the issue resolves after reinstalling the cache plugin or not.

    Looking forward to your update.

    mln082

    4 years, 5 months ago

    Rank Math free

    Thanks Jaideep, Give me some time, I notice Cache plugin is the culprit. Let me configure it one more time and I will let you know the status.

    mln082

    4 years, 5 months ago

    Rank Math free

    I guess sitemap is now working as intended. I reset W3 Total Cache settings to default and reconfigured with the standard settings with no specific settings for Rankmath. Thanks

    Reinelle

    4 years, 5 months ago

    Hello,

    Thank you for the update.

    We are glad that you have already fixed this issue on your site.

    If you have any other concerns, please don’t hesitate to contact us anytime by creating a new ticket to assist you further with anything else.

    Looking forward to helping you.

    Thank you.

Viewing 15 replies - 1 through 15 (of 15 total)

The ticket ‘Sitemap Not Updating’ is closed to new replies.