Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
It seems that your sitemap might be not updating due to some caching. Please follow the steps below:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
I hope that helps. Thank you, and looking forward to your update.
I did it as per the tutorial you sent me. But, till now, no improvement. Also, I share an image with you. Please check and image and tell me this is wrong or right.
https://ibb.co/bgpSvQS
Hello,
Thank you for that additional information.
I’ve checked the image you have sent, and it seems that you’re using W3 Total Cache. In this case, you need to remove that line in Non-trailing section because it always caches your sitemap. Please move that line to the section that says Never cache the following pages
https://rankmath.com/kb/exclude-sitemaps-from-caching/#w3-total-cache
If the issue persists, please also provide your sitemap URL in the designated Sensitive Data section so we can further check.
It is completely secure, and only our support staff has access to that section.
I hope that helps. Thank you, and looking forward to your update.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
