Sitemap not openeing

#1091305
  • Resolved KERTUS India
    Rank Math free

    site tasmananz.com
    Sub-sitemaps are opening, but the Sitemap_index.xml is not working was working till last evening

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  • Hello,

    I apologize for the issue you are facing with your Sitemap not opening. Since the sub-sitemaps are working but the sitemap_index.xml is not, there could be a few reasons for this. Here are some steps you can take to troubleshoot the issue:

    1. Check if the Sitemap is Accessible: Try accessing your sitemap directly by visiting `https://rankmath.com/kb/fix-sitemap-issues/#blank-page. If it shows a blank page or an error, that indicates a problem with the sitemap generation.

    2. Validate Your Sitemap: Use a sitemap validation tool to check if your sitemap is correctly configured. You can use the Validate XML Sitemap tool for this purpose.

    3. Check Server Configuration: If you are using an Apache or Nginx server, ensure that the necessary rewrite rules are in place. For Apache, you can add the following to your .htaccess file:

      # START of Rank Math Sitemap Rewrite Rules
      RewriteEngine On
      RewriteBase /
      RewriteRule ^sitemap_index.xml$ /index.php?sitemap=1 [L]
      RewriteRule ^([^/]+?)-sitemap([0-9]+)?.xml$ /index.php?sitemap=$1&sitemap_n=$2 [L]
      RewriteRule ^([a-z]+)?-?sitemap.xsl$ /index.php?xsl=$1 [L]
      # END of Rank Math Sitemap Rewrite Rules

      For Nginx, you can add:

      # START Nginx Rewrites for Rank Math Sitemaps
      rewrite ^/sitemap_index.xml$ /index.php?sitemap=1 last;
      rewrite ^/([^/]+?)-sitemap([0-9]+)?.xml$ /index.php?sitemap=$1&sitemap_n=$2 last;
      rewrite ^/([a-z]+)?-sitemap.xsl$ /index.php?xsl=$1 last;
      # END Nginx Rewrites for Rank Math Sitemaps
    4. Check for Plugin Conflicts: Sometimes, other plugins can interfere with the sitemap functionality. Try deactivating other plugins temporarily to see if that resolves the issue.

    5. Ensure Posts Are Set to Index: If all your posts are set to noindex, your sitemap may appear empty. Check this in Rank Math SEO → Titles & Meta and ensure the Index checkbox is enabled.

    If these steps do not resolve the issue, please reply to this ticket with any error messages you are seeing or additional details about what happens when you try to access the sitemap. A human agent from our support team will then assist you further.

    Thank you for raising this concern!

    Sources:
    Rank Math Sitemap Issues and Their Fixes » Rank Math
    Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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