sitemap not getting updated?

#193492
Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    4 years, 7 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please ensure that the posts/pages are set to index by going to the individual posts/pages > SEO Settings > Advanced tab > Check index checkbox

    Rank Math only adds the posts/pages in the sitemap that are set to index.

    Then, please follow these steps:
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    That should fix the issue.

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    KickBatawoski YT

    4 years, 7 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Reinelle

    4 years, 7 months ago

    Hello,

    Thank you for that information.

    I’ve checked your site, and I assume that you are referring to some of your posts are not getting included in your sitemap.

    Upon further checking, it seems that you have added a custom canonical URL to your posts, that’s why they are not showing in the sitemap. I’ve attached a screencast in the sensitive data section on how to resolve this issue.

    Please note that Rank Math automatically generates the canonical URL for all your pages if they are set to index. The main purpose of adding a custom canonical to your pages is to let Google know that it is a duplicate page, and not to be indexed.

    If you also set the canonical manually, your posts/pages will not be included in your sitemap. Here’s a link for more information:
    https://rankmath.com/kb/url-not-in-sitemap/

    I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    RankBot

    4 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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