Sitemap not generating for pages and products

#1118407
  • Resolved Kamil KaĹşmierczak

    1 month, 2 weeks ago

    Rank Math free

    Hello,

    I’m experiencing an issue on my client’s website ciachoodporna.pl — the sitemaps for pages and products are not being generated or displayed in the main sitemap index.

    Here’s what I’ve tried so far:

    Deactivated and reactivated the Rank Math plugin

    Cleared transients and cache

    Checked sitemap settings (all post types are enabled)

    Cleared both site and server cache

    Despite that, the sitemaps for pages (page-sitemap.xml) and products (product-sitemap.xml) are still missing and not included in the sitemap_index.xml.

    Could you please help me diagnose the issue and suggest a possible solution?

    Thank you in advance for your help!
    Best regards,
    Kamil KaĹşmierczak

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with the sitemap not generating for pages and products on your client’s website. Thank you for providing detailed information about the steps you’ve already taken.

    Here are a few additional troubleshooting steps you can try:

    1. Flush Permalinks: Sometimes, simply flushing the permalinks can resolve sitemap issues. Go to Settings → Permalinks in your WordPress admin area and click the “Save Changes” button without making any changes.
      Flush Permalink Settings

    2. Check Exclusion Settings: Ensure that the pages and products are not excluded from the sitemap settings. Navigate to Rank Math SEO → Sitemap Settings and check if there are any exclusions set for those post types.
      Exclude Posts and Terms in Sitemap Settings

    3. Check for Custom Canonicals: If you have set custom canonical URLs for your pages or products, they may not appear in the sitemap. Remove any custom canonicals to allow Rank Math to generate them correctly.

    4. Review Robots.txt: Ensure that your robots.txt file is not blocking the sitemap or specific post types. You can check this under Rank Math SEO → General Settings → robots.txt.

    5. Check for Plugin Conflicts: Use the Health Check plugin to identify if there are any conflicts with other plugins that might be affecting the sitemap generation.

    If you have tried all these steps and the issue persists, please reply to this ticket with any error messages you might be seeing or additional details about your setup, and a human agent from our support team will assist you further.

    Thank you for your patience, and we look forward to resolving this issue for you!

    Reinelle

    1 month, 2 weeks ago

    Hello,

    Please ensure that your pages and products are set to index in Rank Math > Titles & Meta > Pages > Robots Meta.

    Also, ensure that they are included on your WordPress dashboard > Rank Math > Sitemap Settings > Pages.

    Looking forward to helping you.

    RankBot

    2 weeks, 4 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Sitemap not generating for pages and products’ is closed to new replies.