Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Can you please follow these steps?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Let us know how that goes. Looking forward to helping you on this one.
I followed the video, the sitemap is still not showing in rankmaths sitemap settings
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
So now it seems like the sitemaps are generating, I can access them at their urls. However, when I submit it to google search console I get this error: “couldn’t fetch”
Hello,
Can you please share the URL of your sitemap in the sensitive data section so we can check and assist you further?
Looking forward to helping you.
Thanks.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I’ve updated the sensitive data section with links to the sitemaps
Hello,
We apologize for the unexpected delay and we are glad that your issue has been resolved.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.