Hello,
We apologize for the issue you are facing with your sitemap not being found and the error during the Rank Math update.
To address the sitemap issue, you can try the following steps:
- Flush Permalinks: Go to your WordPress dashboard, navigate to Settings → Permalinks, and simply click Save Changes. This can help resolve 404 errors related to your sitemap.
- Check Sitemap URL: Ensure that you are submitting the correct sitemap URL, which should be in the format
https://yourdomainname.com/sitemap_index.xml.
- Validate Your Sitemap: Use the Validate XML Sitemap tool to check if your sitemap is correctly configured.
- Check for Plugin Conflicts: Sometimes, other plugins can conflict with Rank Math. You can use the Health Check plugin to identify any conflicts.
- Ensure Posts Are Set to Index: Make sure your posts are set to index by going to Rank Math SEO → Titles & Meta and enabling the Index checkbox.
Regarding the update error (PCLZIP_ERR_BAD_FORMAT), this typically indicates a problem with the update package. You do not necessarily need the Pro version to resolve this issue, but ensuring you have the correct version installed is important. If the problem persists, please reply to this ticket with your site URL so that a human agent can assist you further.
Thank you for raising this concern! We hope these steps help resolve your issues.
Sources:
Website Not Shown In Rank Math Account Area » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
