Sitemap Not Fetching in Google Search Console After Rank Math Update

#1055180
  • Resolved Phill Jones

    2 months, 1 week ago

    Rank Math free

    Hi Rank Math team, I’m currently facing an issue on my site https://summersagamods.com/ with the sitemap generated by Rank Math not being properly recognized by Google Search Console. When I submit the sitemap URL, I receive a “Couldn’t fetch” error, and sometimes the sitemap loads very slowly or shows a blank page. I’m using WordPress 6.5.2 with the latest Rank Math version on shared hosting with PHP 8.1 and Apache, with a memory limit of 256MB. The problem started after the recent Rank Math update. I’ve tried flushing permalinks, disabling other SEO and caching plugins, and clearing the cache, but the issue persists. Third-party sitemap checkers occasionally return a 403 error as well. Could you please help me troubleshoot this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    2 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with your sitemap not being recognized by Google Search Console. It sounds like you’ve already taken some great steps to troubleshoot the problem. Here are a few additional steps you can try to resolve the "Couldn’t fetch" error:

    1. Validate Your Sitemap

    Make sure your sitemap is correctly configured. You can validate it using the Validate XML Sitemap tool. If there are any issues, this tool will help identify them.

    2. Ensure the Sitemap is Located in the Root Folder

    Check that your sitemap is located in the root folder of your WordPress installation. The correct URL should look like this:
    `https://support.rankmath.com

    3. Check Robots.txt File

    Ensure that your robots.txt file is not blocking access to your sitemap. You can check this by going to Rank Math SEO → General Settings → robots.txt and ensuring there are no rules preventing Google from accessing your sitemap.

    4. Exclude the Sitemap From Caching

    Make sure your sitemap is excluded from caching. You can refer to this knowledgebase article on ensuring that your sitemaps are excluded from caching.

    5. Check for Plugin Conflicts

    Since you mentioned disabling other SEO and caching plugins, ensure that there are no other plugins that might be conflicting with Rank Math. You can use the Health Check plugin to help identify any conflicts.

    6. Rename the Sitemap File

    Sometimes, renaming the sitemap file can help. In Google Search Console, try submitting the following URL:
    `https://support.rankmath.com

    7. Increase Memory Limit

    Although you have a memory limit of 256MB, consider increasing it if possible, as sometimes higher limits can resolve issues with larger sites.

    If you continue to experience issues after trying these steps, we recommend replying to this ticket with any additional details or errors you encounter, and a human agent from our support team will assist you further.

    Thank you for raising this concern, and we hope these steps help resolve your issue!

    Sources:
    Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
    Rank Math Sitemap Issues and Their Fixes » Rank Math

    Rakibuzzaman Siam

    2 months, 1 week ago

    Hello,

    It looks like you’re currently using the Yoast SEO plugin on your website. Can you please install the Rank Math plugin again so that we can check the issue further for you?

    Looking forward to helping you.

    Thank you.

    RankBot

    1 month, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Sitemap Not Fetching in Google Search Console After Rank Math Update’ is closed to new replies.