Sitemap Not changing according to settings

#10181
  • Resolved E-Impact Marketing
    Rank Math business
    Content AI Starter

    I only want posts, pages, and products to display in sitemap. I have turned off settings for other content types (locations and testimonials) and they continue to display in the sitemap. I have tried flushing caches, disabling other plugins, resetting rank math plugin, and nothing works.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for getting in touch and apologies for any inconvenience caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    E-Impact Marketing
    Rank Math business
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi there,

    Apologies for the delay.

    I have gone in and deleted your site cache and updated the plugin and this has resolved the issue.

    I hope this info helps. Thank you.

    E-Impact Marketing
    Rank Math business
    Content AI Starter

    Thanks. It appears like the new update had some fixes with it that cleared this up. Glad to see.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Sitemap Not changing according to settings’ is closed to new replies.