Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Can you please follow these steps?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Let us know how that goes. Looking forward to helping you on this one.
I did go through those steps before contacting you but nothing has worked so far. For now I’ve had to disable the sitemap and install a differnt plugin to handle the sitmap. Not ideal.
Hello,
If you are using a different XML sitemap generation plugin along with Rank Math then please make sure to disable the Rank Math sitemap module. Keeping two sitemap generation plugins enabled might cause plugin conflict.
Let us know if you want further assistance with this issue.
Looking forward to helping you.
Thank you
It turned out the server had some caching software on it which was causing the issue.
Hello,
I am glad that you have found the cause of the issue.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
