Sitemap not accessible

#290810
Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    4 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Could you please share the sitemap URL in the sensitive data section?

    You can also follow these steps and see if that fixes the issue:
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Looking forward to helping you.

    Rumi Pavlova

    4 years, 4 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Azib Yaqoob

    4 years, 4 months ago

    Rank Math business

    Hello,

    I checked your sitemap pages and it seems to be loading fine in my browser. I also submitted them to a Sitemap XML validator and it also returns no error. Please see the screenshot below:

    The “Couldn’t Fetch” sitemap error is, in most cases, simply due to a bug in the Google Search Console.

    Please follow the instructions in this guide to fix this issue:
    https://rankmath.com/kb/couldnt-fetch-error-google-search-console/

    I hope this helps. Looking forward to helping you.

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Sitemap not accessible’ is closed to new replies.