Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
Could you please also share your sitemap URL to further check this issue? Please also provide the error message you’re getting in your Google Search Console. You can add them in the sensitive data section
It is completely secure, and only our support staff has access to that section.
However, you can check this link that might be helpful for this issue:
https://rankmath.com/kb/fix-sitemap-issues/
I hope that helps. Thank you, and looking forward to your update.
El plugin “Healt check” no encuentra ningún error entre plugins, cuando entro al enlace de mi sitemap https://secondbest.es/sitemap_index.xml me redirige a la pagina principal, al poner ese mismo enlace en web de comprobación de sitemap me dice que no existe al igual que google search console, ahora adjunto imagen en el sensitive data 🙂
Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Can you please follow these steps?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Once done, remove all the sitemaps from the search console and submit only the sitemap_index.xml and wait for Google to crawl the sitemap.
That should fix the issue. Please let me know if that does not. We are here to assist.
Hola!
Ha funcionado, sitemap funcionando!
Gracias!
Hello,
We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
