sitemap looks like a mess

#435591
  • Resolved Sarina Tariq
    Rank Math free

    Some of the pages of the sitemaps generated by your plugin looks all jumbled – is this normal? It contains image urls?
    What do I do about this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    All of your sub-sitemaps are showing this issue.

    Try flushing the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    If the issue persists, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    I cleared the cache as you said but i can still see the error on one page -page-sitemap7.xml
    but when i check on sitemap validator tool https://www.xml-sitemaps.com/
    it seems to be a valid one

    And also when i check with incognito window open it seems to be alright
    does this mean it has resolved ?
    can you check from your side

    Hello,

    It seems flushing the sitemap cache has worked. The sitemap is now loading properly on my end.

    Please proceed with completely excluding your sitemap from being cached by your caching services or plugin. You may refer to this guide: https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Looking forward to helping you on this one.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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