Sitemap Issue

#998773
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    6 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with your sitemap in Google Search Console. To help resolve this, we recommend checking a few common issues that could be causing the sitemap failure:

    1. Flush Permalinks: If you are getting a 404 error, try flushing your permalinks by going to the Permalinks page in your WordPress dashboard and clicking Save Changes without making any changes. This often resolves access issues.

    2. Validate Your Sitemap: Use the Validate XML Sitemap tool to ensure your sitemap is correctly configured. If there are no issues detected, it should confirm that your sitemap is valid.
      An example displaying how to validate a sitemap

    3. Check Sitemap Location: Ensure your sitemap is located at the correct URL, typically https://yourdomainname.com/sitemap_index.xml.

    4. Ensure Posts Are Set to Index: If all your posts are set to noindex, your sitemap will be empty. Go to Rank Math SEO → Titles & Meta and ensure the Index checkbox is enabled for your posts.
      Index Titles and Meta settings

    5. Check for Plugin Conflicts: Sometimes, other plugins can conflict with Rank Math. You can use the Health Check plugin to identify any conflicts.

    If you continue to experience issues, please reply to this ticket with your site URL so we can assist you further. Thank you for raising this concern, and we’re here to help!

    Adetayo

    6 months, 2 weeks ago

    Hello,

    Thanks for contacting Rank Math support. We apologise for any inconvenience this might have caused you.

    Please follow the steps below to see if it works for you.

    #1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    #2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    #3. If the above steps doesn’t seem to work, kindly apply the following filter code to your site.

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');

    Here’s how you can add filter/hook to your WordPress site:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Once done, please clear your website cache, remove all the submitted sitemaps, and resubmit only the main sitemap in the Search Console and see if that works for you.

    Let us know how it goes. We look forward to hearing from you.

    Thank you.

    RankBot

    5 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Sitemap Issue’ is closed to new replies.