Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Please follow the steps below for initial troubleshooting of your sitemap:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
If the issue persists, please share your sitemap URL in the Sensitive Data section so we can take a closer look at it.
Looking forward to helping you on this one.
Still the same issue. I did what you mentioned.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I shared the temporary access link
Hello,
The issue you are facing is a known issue with the LiteSpeed plugin. Please follow this thread to resolve this: https://wordpress.org/support/topic/litespeed-break-rankmath-sitemap/
Let us know how that goes. Looking forward to your update.
Thanks.
Hello,
I added the code in your wp-config.php file and your sitemap is working fine now.
Please check and let us know if you need any other assistance.
Thanks.
Still not visible
can you please share the screenshot
Hello,
It is working fine on my end/:
Please clear the cache of your site and check again.
Thanks.
Hello,
It is working fine on my end/:
Please clear the cache of your site and check again.
Thanks.
It’s working now.
Thanks a lot!
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
