This is not possible that you check my problem and just after that my website goes down.
Its just a common sense.
Hello,
I did not make any changes to your website. I logged in to your website, checked the sitemap, it was returning a blank page but was loading fine on /?sitemap=1.
Then, I installed the Health Check plugin to check if the theme or any plugin is preventing Rank Math from generating the sitemaps properly, but the issue was still there when only Rank Math was enabled in troubleshooting mode.
Then, I checked that there was a sitemap that was loading on yourdomain.com/sitemap.xml, which means that there might be a sitemap present in the root directory.
After troubleshooting, I disabled the Health Check plugin and logged out of your website.
The troubleshooting does not affect the live website.
We are getting a connection timeout error when trying to log in to your FTP.
(Check screenshot in the sensitive data section)
If you are using cPanel, you can share the details of your cPanel.
We look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
