Hello,
Thanks for contacting us and we regret the inconvenience caused.
I checked your sitemaps in the normal/incognito window and in multiple browsers, in all places, it shows the same HTML page.
I added a parameter to URL, and the sitemaps loaded properly.
https://i.rankmath.com/mZuYNk
In this case, please follow these steps and see if that fixes the issue:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
3. Clear your website & browser’s cache.
Please let us know how that goes.
Thank you.
Thank you so much for the advice. I had the problem because of caching problem. I deleted the cache and the sitemap are working fine.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
