sitemap is not showing

#343206
  • Resolved Christoffer Karlsson

    3 years, 10 months ago

    Rank Math free

    When I´ve installed Rank Math sitemap refuse to show, I just get a white page and I´m unable to right click to look at source code.
    I´ve tried to enable Health Check plugin and only had Twenty-Twentytwo and Rank Math enable with the same result.

    Please help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    3 years, 10 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Can you please follow these steps?
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    If the issue persists, please share the sitemap URL in the sensitive data section so we can check.

    We look forward to helping you.

    Christoffer Karlsson

    3 years, 10 months ago

    Rank Math free

    I solved it, switched to Yoast.
    Thanks!

    Prabhat

    3 years, 10 months ago

    Rank Math agency

    Hello,

    We’re sorry for the inconvenience caused.

    Could you allow us to have a closer look and fix the issue that you’re facing? If yes, please share the WP and FTP logins of the website in the sensitive data section of this ticket.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘sitemap is not showing’ is closed to new replies.