SiteMap is Empty on Google

#337191
  • Resolved Edem
    Rank Math free

    Hi, please am having an issue with my sitemap.
    1. When I check the status of my sitemap on HTTP STATUS I get error something went wrong
    2. On my Search Console to the sitemap has an Error and it’s empty

    Image: https://ibb.co/MgNYv5W

    Please help.

Viewing 15 replies - 1 through 15 (of 16 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Can you please share the sitemap URL in the sensitive data section so we can check?

    We look forward to helping you.

    Edem
    Rank Math free

    https://codevoweb.com/sitemap_index.xml
    Please Google says the submitted URL is marked as NoIndex

    Anas
    Rank Math business

    Hello,

    I checked the sitemap, it is working fine.

    HTTPSTATUS.io is also showing the correct status:
    sitemap

    Please note that the sitemaps, by default, are set to noindex as you do not want them to get indexed and appear in the search results.

    The sitemap should only be submitted in the sitemaps sections and not in the URL Inspection Tool, the URL Inspection Tool will show the error as sitemaps by default are set to noindex.

    Please exclude the sitemaps from caching and resubmit the sitemap in the Search Console:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    I hope this helps.

    ​​​​​​​Don’t hesitate to get in touch if you have any other questions.

    Edem
    Rank Math free

    I already excluded the SiteMap from caching
    Image: https://ibb.co/k5TT3kS

    The sitemap was submitted successfully but they are empty
    Image: https://ibb.co/7KPty30

    Anas
    Rank Math business

    Hello,

    Two variations of the sitemap are returning 200 status, you can check using https://httpstatus.io/:
    200

    Please ensure that only 1 version of the sitemap is working (200 status), and the rest are redirecting to it.

    Please follow the steps in this link:
    https://rankmath.com/kb/couldnt-fetch-error-google-search-console/#num-5-4-redirect-all-three-other-versions-to-your-preferred-variation and redirect to the correct version.

    Hope that helps.

    Don’t hesitate to get in touch if you have any other questions.

    Edem
    Rank Math free

    I have redirected the Non-www to www URLs with Cloudflare page rules and I turned off my Caching plugin(LiteSpeed Cache) then submitted the sitemap again but this time the sitemap can be read but has errors.

    Sitemap Image: https://ibb.co/rZTrJ4p

    Anas
    Rank Math business

    Hello,

    I checked with https://httpstatus.io/ again. The URLs are not redirected to the final version.

    If you have already redirected to the final version, please purge the cache from Cloudflare and resubmit the sitemap in the Search Console.

    Also, you only need to submit the final version URL of your sitemap in the Search Console.

    Hope that helps.

    Looking forward to helping you.

    Edem
    Rank Math free

    I have now forwarded the no www URLs to www but it doesn’t work.

    Google Search Console still says my sitemap has errors

    Image: https://ibb.co/9GyP6ZF

    Please can I provide my WordPress login in the Sensitive Data section so that you check if am did something wrong during the setup?

    Azib Yaqoob
    Rank Math business

    Hello,

    I am still seeing the same results when checking your sitemap URL variations with https://httpstatus.io/

    The URLs are not redirected to the final version.

    Can you please follow these steps?
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    Also, please delete your site cache completely.

    Once done, remove the sitemaps from the Search Console and add sitemap_index.xml again.

    That should fix the issue. Please let me know if that does not. We are here to assist.

    Edem
    Rank Math free

    1. I don’t really know how to redirect the URL variations to the final URL because after reading the article I went with the Cloudflare option.
    2. The problem was from the WP Security plugin I was using because there was an option to block all bots that are not coming from Google.
    It looks like some of the Google bots are not recognised by the plugin and so the sitemap was marked as noindex.
    3. I also blocked unknown bots in Cloudflare and the same sitemap error was shown so it means the Google bot is not well known.
    4. Now everything works correctly. Thanks.

    Azib Yaqoob
    Rank Math business

    Hello,

    Please follow this tutorial to easily redirect URLs to the final version.
    https://www.hostinger.com/tutorials/cpanel/how-to-redirect-non-www-urls-to-www

    We are glad that you figured out the issue and resolved it. Please let us know if you need further assistance with anything else.

    Looking forward to your update.

    Thank you

    Edem
    Rank Math free

    1. I edited the .htaccess file as described in the article but it resulted in an error on my server and the site could not be reached.
    Image of how I edited the .htaccess file https://ibb.co/6m7767R

    Image of the error in httpstatus.io and in the browser
    https://ibb.co/8c80h19

    I removed the code snippets from the .htaccess file.

    Am using CyberPanel with ubuntu installed and Cloudflare

    Edem
    Rank Math free

    Hi, I woke up this morning and when I checked my email, Google Search Console said one of my website categories has been marked noindex.
    Image: https://ibb.co/p0Ws71h

    I really need help with my sitemap issue, If someone can take my WordPress login credentials and check where exactly the problem is I will be very happy.

    I don’t know what is causing this NoIndex thing.

    Hello,

    I can check that the category was last crawled more than a month ago and also, it is set as index:

    Please validate the fix in your GSC account and wait for Google to crawl the page again, the issue should be resolved after that. Please share the login details in the sensitive data section so we can check the sitemap issue further.

    Looking forward to helping you.

    Edem
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 16 total)

The ticket ‘SiteMap is Empty on Google’ is closed to new replies.