Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share the sitemap URL with us so we can check this further for you? Also, please share a screenshot of the error you’re facing on Google Search Console. You can use a tool like imgbb to share the screenshot with us.
Meanwhile, for initial troubleshooting, you can try to follow the steps below:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Once done, clear your website cache and resubmit the /sitemap_index.xml in the Search Console.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We have seen this type of issue before with Divi. It happens when you are using the Blurb feature in Divi and using a background image in the Blurb.
Users have already reported this to Divi but we suggest you notify them as well to move the issue to priority. You can ask them if they have a solution where these background images of blurbs are not included in the sitemaps.
The functionality of Rank Math being able to see Divi images and adding them to the sitemap was added by the Divi team and that is why it is recommended that you contact them directly.
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Thank you, Rakibuzzaman Siam!
This has had me stumped, and it’s great to finally know what is causing this error issue. Your advice has been invaluable. I will contact Divi and see if they have a solution as yet.
Have a great day. Thank you.
Cheers, Vik
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
