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Hi! I’ve been using the plugin for quite some time, everything was fine until now. I haven’t changed any settings and haven’t added anything new to my website for half a year, but for some reason the sitemaps have disappeared. I get a 404 error when I try to retrieve them. Neither Google nor Microsoft can read any of the sitemaps, even though they have worked flawlessly for years.
The solutions you have don’t work, everything has been set up this way for years, as you suggest.
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Hello,
We apologize for the issue you are facing with the sitemap index returning a 404 error. This can be frustrating, especially when everything was working fine before.
Here are a few steps you can try to resolve the 404 error:
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Flush Permalinks: Sometimes, simply flushing the permalinks can resolve this issue. To do this, go to your WordPress admin area, navigate to Settings → Permalinks, and click the Save Changes button without making any changes. This can refresh the permalink structure and may fix the sitemap issue.
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Check for Plugin Conflicts: If flushing permalinks doesn’t work, there might be a plugin conflict. You can use the Health Check plugin to identify any conflicts that might be causing the issue.
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Validate Your Sitemap: You can validate your sitemap using the Validate XML Sitemap tool to ensure it is correctly configured.
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Check Robots.txt: Ensure that your robots.txt file is not blocking access to your sitemaps. You can check this in Rank Math SEO → General Settings → robots.txt.
If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we hope to help you get your sitemaps back up and running soon!
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