Hello, we apologize for the issue you are facing with your sitemap. It sounds like you might be encountering a 404 error when trying to access your sitemap URL. Here are a few steps you can take to resolve this issue:
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Flush Permalinks: Sometimes, simply saving the permalinks can fix the issue. Go to your WordPress dashboard, navigate to Settings → Permalinks, and click Save Changes without making any changes. This can refresh your permalink structure.
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Check Sitemap Location: Ensure that your sitemap is located in the root folder of your WordPress installation. The correct URL should look like this:
https://yourdomainname.com/sitemap_index.xml
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Validate Your Sitemap: You can validate your sitemap using the Validate XML Sitemap tool to ensure it is correctly configured.
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Ensure Posts Are Set to Index: If all your posts are set to noindex, your sitemap may appear empty. Check this by going to Rank Math SEO → Titles & Meta and ensure the Index checkbox is enabled for your posts.
If you follow these steps and still encounter issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
Sources:
Rank Math Sitemap Issues and Their Fixes » Rank Math
I have done all the steps and everything is correct
Hello,
We’ve checked your sitemap index, and it seems to be working fine.
Could you please confirm if you have already managed to resolve this issue?
Looking forward to helping you.
Well that’s weird, I guess it just needed more time?
Hello,
The sitemap opens fines.
If you are still unable to access the sitemap, please clear your browser cache and check again.
We hope that helps. Let us know if you need any other assistance.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
