Hello,
Thank you for getting in touch with us.
Could you please check the following:
1. Is the sitemap working fine in your browser? You can check that by going domain(.)com/sitemap_index.xml
If the sitemap is working fine, you can try validating it on this link: https://www.xml-sitemaps.com/validate-xml-sitemap.html
If the validation works, please move to the second point.
2. Have you verified the correct version of your website on Google? Please check if you have verified the www (or non-www) and https (or http) version of your website. If there is a mismatch, please fix that.
3. Finally, make sure you have cleared the cache and excluded Google bot from seeing a cached version of your sitemap.
If you have followed these and you are able to view your sitemap without any problem, then Rank Math is outputting your sitemap correctly and the error must be coming from Google. You can try and use a 3rd party sitemap plugin to confirm. Just make sure you have disabled the Sitemap module of Rank Math in WordPress Dashboard > Rank Math > Dashboard when using a 3rd party sitemap plugin.
If the other plugin works, please do let us know.
Thank you.
Hello,
I wanted to add that It looks like you are serving a cached version of your sitemap from HummingBird to Google and your visitors.
https://i.rankmath.com/MRby8e
You must add all the sitemap file locations to the exclusion list in your Cache plugin so that the sitemaps are never cached. These are the files you must add to the exclusion list:
sitemap_index.xml
post-sitemap.xml
page-sitemap.xml
category-sitemap.xml
product-sitemap.xml
This is required since Sitemaps are already cached internally by Rank Math and we flush them everytime you post something new and with our cache – you won’t see the issue you are seeing in Google.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thank you for your response. I have added this
sitemap_index.xml
post-sitemap.xml
page-sitemap.xml
category-sitemap.xml
product-sitemap.xml
To the exclusion directory on Hummingbird
How ever when I tried to validate the map on XML validator. The error message was sitemap contain invalid UT-F8.
Please assist me further
I have used a third party software and its working perfectly, I have restored back MathRank. My sitemap has been validated successfully.
But still having an error on Google Search Console.
Thanks
Dear RankMath Support,
I have followed the instruction sent correctly and block google from serving the cache of my sitemap. however, this incident persists. I have tried a third party plugin and it works perfectly. Kindly assist. This is over 3 months now. I am losing traffic on my blog everyday
Hello,
The Sitemap is showing as valid now:
Are you still getting the issue on GSC? Have you tried removing the sitemap and adding it again?
What is the last crawl date of the Sitemap related error that you are seeing in GSC?
Yes, I have followed the procedure sent. I have removed the sitemap add it again. Last crawl 5/Oct/2020. Please if this persists for 2 days I might uninstall the rank math plugin on WordPress site. You also know the effect of Sitemap. I have been patience enough
Hello,
We understand. Let us know how it goes and if you continue to face this issue.
We are always here to assist.
Hello Rankmath,
Please know that Google has re-crawled sitemap successfully but the incident persists. Kind assist further
-
This reply was modified 3 years, 11 months ago by
Roy Amoo.
Hello,
That is weird.
To rule out that is indeed something caused by Rank Math, please:
1. Disable the sitemaps in Rank Math by going to WordPress Dashboard > Rank Math > Dashboard
2. Install a 3rd party Sitemap plugin like this:
https://wordpress.org/plugins/google-sitemap-generator/
3. Submit the new Sitemap to Google and remove the old one.
4. If the issue persists, then it is caused by your server cache.
If the issue goes away, please share your WP and FTP details so we can take a closer look.
We look forward to hearing back from you.
Dear all,
Please know that sitemap works perfectly on the third party sitemap plugin.
What do you mean by WP- is it my login details? Please let me know.
`I’m on third party plugin and I am fine
Hello,
Yes, we will need your WP logins to check further.
Also, please add s******@r*********** as an owner in your Google Search Console profile for this website so we can check it there as well.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
