sitemap error

#338482
  • Resolved Hani Raheli

    2 years, 11 months ago

    Rank Math free

    Hi,

    i submitted a sitemap to our google console a week ago and been successfully no errors

    but yesterday all of the sudden appears an error saying sitemap (discovered URLs is 0)

    i tried both excluding urls and flushing the sitemap cache following your instruction but unfortunately for some reason the error still remains https://share.getcloudapp.com/8LupYnp1

    kindly check below login detail for our WP

    thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jaideep Asrani

    2 years, 11 months ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    The user that you have created for us has very limited access. Please provide admin-level access so we can check this further.

    We really look forward to helping you.

    Hani Raheli

    2 years, 11 months ago

    Rank Math free

    Hi

    i just edited the user to be admin

    thanks again

    Jaideep Asrani

    2 years, 11 months ago

    Hello,

    I can check that your sitemap is working fine. However, when trying to visit your sitemap as Googlebot, it is returning a 403 error:

    Please get in touch with your host and ask them to check and disable any firewall that might be blocking Googlebot.

    Let us know how that goes. Looking forward to your update.

    Thanks.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘sitemap error’ is closed to new replies.