Sitemap error?

#168145
Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please share the URL of your sitemap in the sensitive data section so we can check.

    We really look forward to helping you.

    Pablo
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for that additional information, and sorry for the delay.

    I’ve checked your screenshot, and it seems you have submitted /sitemap.xml. Please make sure that you have submitted the correct XML sitemap to Google. You should submit the sitemap available on your website at https://yourdomain.com/sitemap_index.xml

    I’ve also checked your /robots.txt, and it seems that the Disallow: /uploads/wpo-p.. was connected to your sitemap link. Please update your robots.txt by formatting properly the disallow rule. You can put them before the sitemap line and here’s a link for more information:
    https://rankmath.com/kb/how-to-edit-robots-txt-with-rank-math/

    I hope that helps. Thank you, and looking forward to your update.

    Pablo
    Rank Math free

    RankMath doesn’t let me edit the virtual robots.txt. There’s a cursor blinking but it can’t be moved…

    Hello,

    Thank you for the follow-up.

    I’ve checked your robots.txt, and it seems that you have already updated the rules with the correct structure.

    Please let us know if you still need our assistance with anything else.

    Thank you.

    Pablo
    Rank Math free

    Yes, what do you think happened there: https://share.getcloudapp.com/Z4u6WezP

    Hello,

    Thank you for the update, and sorry for the delay.

    It seems that Google was not able to see your sitemap correctly or possible that your site was affected by Google’s algorithm update. However, I’ve checked your sitemap, and it seems that they are still heavily cached.

    You can follow the steps here to fix this issue:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    I hope that helps. Thank you, and looking forward to your update.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Sitemap error?’ is closed to new replies.