Sitemap error

#521703
  • Resolved pdf maze

    2 years, 10 months ago

    Rank Math free

    Hi,
    I am getting error in sitemap.
    Error:- “This page contains the following errors:
    error on line 3 at column 7: XML declaration allowed only at the start of the document
    Below is a rendering of the page up to the first error.”
    When I am activating the rank method it is showing me this error. once i deactivate the rank method it works fine. Also can you please check this source page of website and please tell me how can i remove these blank line at the staring of the page. SourSource page link
    I have checked in funtions.php , index.php , header.php there is no blank line in any page.
    Please help me out…
    Thank You.

Viewing 1 replies (of 1 total)
  • Reinelle

    2 years, 10 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    If there are no blank spaces on those files, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Here’s a link for more information about this issue:
    https://rankmath.com/kb/fix-sitemap-issues/#xml-text-declaration

    Let us know how this goes.

    Thank you.

    RankBot

    2 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Sitemap error’ is closed to new replies.