sitemap[ error

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Could you please share the affected sitemap URL so we can check as well?

Meanwhile, please follow the steps in this link for initial troubleshooting:

1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp

2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/

Let us know how this goes.

Thank you.

Hello,

In this case, please follow the steps above and include the logins in the sensitive data section so we can investigate this issue furhter.

Looking forward to helping you.

Thank you.

Hello,

We may need to check this one over your admin settings. Please provide your admin login so we can troubleshoot this further.

Looking forward to helping you on this one.

Hello,

We may need the login for your definereviews.com website’s admin login so we can further check the issue in detail. You may refer to our instructions here.

Looking forward to helping you.

Hello,

In this case, since you have already performed the plugin/theme conflict, then we may need to investigate this issue further on your site.

Looking forward to helping you.

Thank you.

Hello,

Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Thank you.