Sitemap Error

#414015
Viewing 1 replies (of 1 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    1. This happens when you are using the Blurb feature in Divi and using a background image in the Blurb.

    We recommend that you contact the Divi team and ask them if they have a solution for this where these BG images of blurbs are not included in the sitemap. The functionality of Rank Math being able to see Divi images and adding them to the sitemap was added by the Divi team and that is why it is recommended that you contact them directly.

    2. Can you please follow these steps?
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Once done, clear your website cache and resubmit the sitemap in the Search Console.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Sitemap Error’ is closed to new replies.