sitemap empty

#63168
Viewing 3 replies - 1 through 3 (of 3 total)
  • Todd

    4 years, 5 months ago

    Rank Math free

    Hello,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    The logins you provided don’t give us access to make any changes:

    Could you please change us to an admin account?

    About your issue, could you please do the following:

    1. Head over to WordPress Dashboard > Settings > Permalinks

    Hit the save button once.

    2. Go to WordPress Dashboard > Rank Math > Sitemap Settings

    hit the save button once.

    That should fix the issue.

    If it doesn’t, please do let us know so we can look at this further.

    Lady and Carpenter

    4 years, 5 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd

    4 years, 5 months ago

    Rank Math free

    Hello,

    Still getting the same limited backend.

    Please check logging in from your end as well so we can avoid back and forth and offer assistance more swiftly.

    RankBot

    4 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘sitemap empty’ is closed to new replies.