Sitemap doesnt work

Hello,

Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

Can you please follow the steps below and see if that helps?

1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp

2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/

3. Remove all the sitemaps from Search Console, clear your website cache, and resubmit the sitemap_index.xml

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Looking forward to helping you.

Thank you.

Hello,

I tried login into your WordPress Dashboard but it seems the admin URL is returning 404 from my end.

Can you please check the admin URL again and provide us the correct one so that we can investigate the issue for you?

I’ve attached a screenshot in the sensitive data section for you.

Looking forward to helping you.

Thank you.