Hi,
Thanks a lot for your query and we are so sorry about the trouble this must have caused.
Can you please delete that sitemap-cache folder and see if the issue is fixed?
If it gets fixed, we can give you a filter to disable the Sitemap cache.
Moreover, please note that it takes a while for Google to see your sitemap and follow the links inside.
Hello, i have deleted the folder that your mentioned. also i have reset Wp total cache. what is the next step ?
Hello,
Thank you for contacting Rank Math today.
Did this fix the issue or the links are still not added to the sitemap?
If the latter, could you please do the following:
1. Head over to WordPress Dashboard > Settings > Permalinks
Hit the save button once.
2. Go to WordPress Dashboard > Rank Math > Sitemap Settings
Hit the save button once.
That should fix the issue.
If it doesn’t, please do let us know so we can look at this further.
Hello,
We already told you via the email that you should contact W3 Total Cache about this because this is not a Rank Math issue. The cache is coming from W3 Total Cache and you must contact them about the correct exclusion file name you can use. We do not offer assistance with 3rd party plugin as much as would love to do it. We have limited resources and can only help with Rank Math related issues.
Okay Team.
After Removing W3 total Cache. i got same error in Cpanel.
Hello,
Thanks for getting back to us.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi,
It doesn’t look like the sitemap is working. It is redirecting to your homepage. Did you disable sitemaps?
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Would you please share access to your as directed above so we can check deeper on this issue.
Looking forward to helping you. Thank you.
Closed due to did not Respond
Hello,
Thanks for the reply.
Please let us know if we can help further.
Thank you.
