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Hi!
I’ve been trying for months but I can’t get my sitemap indexed at https://medicaltrips.asia/sitemap_index.xml
See an image of my search console here: https://share.nmblc.cloud/61d5dcfd it only reads “couldn’t fetch”
I’m running out of ideas, I’ve tried every suggestion (check robot’s, HTTP errors, SSL certificate, accisible, XML, format, resubmitted multiple times over months) but I don’t see any technical issues with my sitemap.
Can you help me to solve this issue?
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Hello,
We apologize for the issue you are facing with your sitemap not being indexed. The "Couldn’t fetch" error in Google Search Console can be frustrating, especially after trying various troubleshooting steps. Here are some suggestions to help resolve the issue:
1. Validate Your Sitemap
Make sure your sitemap is correctly configured. You can use the Validate XML Sitemap tool to check for any issues. If it’s valid, you should see a success message.
2. Ensure the Sitemap is Located in the Root Folder
Confirm that your sitemap is located in the root folder of your WordPress installation. The URL should look like this:
`https://rankmath.com/kb/fix-sitemap-issues/3. Check Indexing Settings
Ensure that your posts are set to index. Go to Rank Math SEO → Titles & Meta and make sure the Index checkbox is enabled in the Robots Meta settings.
4. Add the Correct Site URL to Google Search Console
Make sure you have added the correct site URL as a property in Google Search Console and verified it. You can refer to this article on adding a URL property to the Search Console.
5. Resubmit Your Sitemap
After ensuring everything is set up correctly, navigate to Indexing → Sitemaps in Google Search Console, paste your sitemap URL, and click SUBMIT. Make sure there are no spaces in the URL.
6. Check Server Configuration
If you are using an Apache or Nginx server, ensure that the necessary rewrite rules are added to your server configuration. This is crucial for Rank Math to generate the sitemap correctly.
For Apache, add this to your
.htaccess
file:# START of Rank Math Sitemap Rewrite Rules RewriteEngine On RewriteBase / RewriteRule ^sitemap_index.xml$ /index.php?sitemap=1 [L] RewriteRule ^([^/]+?)-sitemap([0-9]+)?.xml$ /index.php?sitemap=$1&sitemap_n=$2 [L] RewriteRule ^([a-z]+)?-?sitemap.xsl$ /index.php?xsl=$1 [L] # END of Rank Math Sitemap Rewrite Rules
For Nginx, add this to your configuration:
# START Nginx Rewrites for Rank Math Sitemaps rewrite ^/sitemap_index.xml$ /index.php?sitemap=1 last; rewrite ^/([^/]+?)-sitemap([0-9]+)?.xml$ /index.php?sitemap=$1&sitemap_n=$2 last; rewrite ^/([a-z]+)?-sitemap.xsl$ /index.php?xsl=$1 last; # END Nginx Rewrites for Rank Math Sitemaps
7. Flush Permalinks
Sometimes, flushing permalinks can help resolve issues with sitemap accessibility. Go to the Permalinks page in your WordPress dashboard and click Save Changes even if you didn’t make any changes.
If you’ve tried all these steps and are still facing issues, please reply to this ticket, and a human agent from our support team will assist you further. We appreciate your patience and hope to resolve this for you soon!
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We checked your sitemap and we can see it is working properly without any issues.
In this case, please try to follow the steps below and see if that works for you:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/Once done, clear your website cache, remove all the submitted sitemap, and resubmit only the /sitemap_index.xml in the Search Console.
If the issue persists, please try to follow this guideline for further troubleshooting: https://rankmath.com/kb/couldnt-fetch-error-google-search-console/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hi Ike,
I’ve followed step 1&2 and done all the recommendations in https://rankmath.com/kb/couldnt-fetch-error-google-search-console/, to no avail. It just keeps saying “Couldn’t fetch” & “Sitemap could not be read”.
Hello,
Please apply the following filter code to your site.
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
Here’s how you can add filter to your WordPress site:https://rankmath.com/kb/wordpress-hooks-actions-filters/
Then, try removing all the sitemaps again and submit only the primary sitemap.
If the issue persists, pleas try submitting this sitemap path instead:
https://medicaltrips.asia/?sitemap=1
If that still doesn’t help, please share a screenshot of the report you see from Google Sitemap section again. Please click on the sitemap item (with the “Couldn’t fetch” error) so the details of the error is shown.
Looking forward to helping you.
Hi Jeremy,
Does not work: it does not really give any error details as you can see here: https://share.nmblc.cloud/d7d8a2b7
this is the same for the ?sitemap=1 URL
Have you found any solution?
Hello,
Your sitemap is working fine. please note that not all sitemaps are processed by Google. Not necessarily because there is something wrong with the sitemap.
Even a perfect sitemap may not be processed by Google.
Most of the time, it’s still sitting in the queue waiting for processing. Remember, Google is processing millions of sitemap daily, sometimes it takes time to get to yours. But for whatever reason, Google never gets around to some sitemaps. It just doesn’t think it is worth it.
And Search Console sometimes shows ‘Pending’ as ‘couldn’t fetch’ incorrectly. You can check the replies of Google experts for the Couldn’t Fetch(especially for the TLDs except for .com) issues on the following threads:
https://support.google.com/webmasters/thread/29055233/missing-xml-sitemap-data-in-google-search-console-for-tld-domain?hl=en
https://support.google.com/webmasters/thread/31835653/sitemap-couldn-t-fetch-sitemap-couldn-t-be-read-by-google-search-console?hl=enYou can try using a different sitemap plugin like https://wordpress.org/plugins/xml-sitemap-generator-for-google/ to generate the sitemap and see if Google can read them. Please make sure to disable the Sitemap module of our plugin in WP Dashboard > Rank Math > Dashboard.
Let us know how that goes. Looking forward to helping you.
Hi Jaideep,
Changing to a different sitemap plugin also didn’t work. I have been requesting it to get indexed for about 6 months, I reckon it is not pending anymore.
Other pages where not indexed, have to index them by hand. Would there be any solution for this?
Do you know a way to contact Google and ask them directly what the holdup is? I appreciate your support.
Hello,
These might just be an issue with the status displayed in GSC, as you can see your URLs are being crawled and indexed, some as recent as 2 days ago:
But you can reach out to Google by posting on their Webmaster Forum or contact Google directly.
Don’t hesitate to let us know if you need help with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
The ticket ‘Sitemap does not index’ is closed to new replies.