Sitemap Couldn’t fetch

#82599
  • Resolved KeMo_BrAve

    4 years, 2 months ago

    Rank Math free

    Hello,

    The sitemap has been working fine since yesterday. Now it’s showing an error in Google Search Console
    Sitemap could not be read
    General HTTP error
    I deleted it and added it again but the problem still exists
    I also followed the steps in this explanation
    https://rankmath.com/kb/fix-sitemap-issues/
    But the problem was not solved
    Please Help

    • This topic was modified 4 years, 2 months ago by KeMo_BrAve.
Viewing 5 replies - 1 through 5 (of 5 total)
  • KeMo_BrAve

    4 years, 2 months ago

    Rank Math free

    When I Ask Google to update robots.txt
    Submit a request to let Google know your robots.txt file has been updated.

    It didn’t go through. Try again later.

    This error appears

    KeMo_BrAve

    4 years, 2 months ago

    Rank Math free

    https://prnt.sc/ub7dcn
    Erorr in pages and posts

    • This reply was modified 4 years, 2 months ago by KeMo_BrAve.
    • This reply was modified 4 years, 2 months ago by KeMo_BrAve.
    Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Do you have a caching setup on your site? If so please add your sitemap URLs to be excluded from caching then do the following:

    1. Head over to WordPress Dashboard > Settings > Permalinks

    Hit the save button once.

    2. Go to WordPress Dashboard > Rank Math > Sitemap Settings

    Hit the save button once.

    3. Go to your GSC, remove submitted sitemaps and resubmit your main sitemap only then give it sometime to crawl.

    That should fix the issue.

    If it doesn’t, please do let us know so we can look at this further.

    KeMo_BrAve

    4 years, 2 months ago

    Rank Math free

    Thank you Michael
    I’m already delete cash and make all troubleshooting but problem not solved.

    I use more than way to delete cache by delete browsing caching and Delete wordpress cache by WP-Rocket.

    any different way to delete cash correctly

    Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hi,

    We can take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Sitemap Couldn’t fetch’ is closed to new replies.