Hello,
We apologize for the issue you are facing with your sitemap not being fetched by Google Search Console. Here are some steps you can follow to troubleshoot and resolve this issue:
1. Validate Your Sitemap
Make sure your sitemap is correctly configured. You can use the Validate XML Sitemap tool to check your sitemap. If it’s valid, you should see a success message.
2. Ensure the Sitemap is Located in the Root Folder
Your sitemap should be located in the root folder of your WordPress installation. The URL should look like this:
`https://rankmath.com/wp-content/uploads/2022/05/Sitemap-submitted-successfully.png
3. Check Indexing Settings
Ensure that your posts are set to index. Go to Rank Math SEO → Titles & Meta and make sure the Index checkbox is enabled in the Robots Meta settings.
4. Flush the Cache
If your sitemap appears outdated, you may need to flush the sitemap cache. Navigate to Rank Math SEO → Sitemap Settings, increase the value of Links Per Sitemap by one, and save your settings. Then, go to Settings → Permalinks and click Save Changes.
5. Exclude the Sitemap From Caching
Make sure your sitemap is not being cached. You can refer to this article on ensuring that your sitemaps are excluded from caching.
6. Add the Correct Site URL to Google Search Console
Ensure that you have added the correct version of your site to Google Search Console. You can check this in your WordPress dashboard under Settings → General.
7. Resubmit Your Sitemap
After making these changes, resubmit your sitemap in Google Search Console under Indexing → Sitemaps.
If you continue to experience issues after following these steps, please reply to this ticket with any additional details or errors you encounter, and a human agent from our support team will assist you further.
Sources:
Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We checked your sitemap and we can see it is working properly without any issues.
In this case, please try to follow the steps below and see if that works for you:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Once done, clear your website cache, remove all the submitted sitemaps, and resubmit only the /sitemap_index.xml in the Search Console.
If the issue persists, please try to follow this guideline for further troubleshooting: https://rankmath.com/kb/couldnt-fetch-error-google-search-console/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hi,
I have flushed the sitemap cache. I excluded the sitemap from all caching.
I’ve also done everything in the troubleshooting guide but unfortunately it’s still not working…
It looks like the https://www.myknash.com/page-sitemap.xml can’t be fetched.
Best
Hello,
Please remove all your sitemaps from your GSC account and resubmit your website’s primary sitemaps.
If the issue persists, please click on the affected sitemap’s latest error report and take a full screenshot of it so we can take a closer look at the issue.
Looking forward to helping you.
I’ve tried this already. Here is an image of the sitemap error report
https://imgur.com/a/HudOMQd
I see this when I test the sitemaps, test live url in GSC
https://imgur.com/a/rqQc8az
Hello,
Your page sitemap is not yet crawled.
In this case, please give Google some time to recrawl your site, and the “Last read” column will be updated for your page-sitemap.xml
Also, please note that RankMath sets the “noindex” tag on your sitemaps by default. It’s done this way because a sitemap is only meant to guide search engines through your site, not to rank in search results.
The reason you’re seeing it set to “noindex” is to prevent it from appearing in search results, which is the desired behavior.
Looking forward to helping you.
It has been a week now and it’s still not working. I’ve never had this happen before and I’ve built many sites before with RankMath.
Hello,
Please remove all your sitemaps from Google and submit only the primary sitemap: https://website.com/sitemap_index.xml.
If the issue persists, please share a screenshot of the latest report from your GSC again.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
