sitemap could not be read general http error

#234524
  • Resolved Techzees

    3 years, 5 months ago

    Rank Math free

    hi i am facing a sitemap submission issue, i am still using rankmath,when i submit the sitemap to gogole search console it shows an error “sitemap could not be read general http error”.
    i try all tricks that are mentioned by rankmath related to this topic . but nothing works.

    i already remove sitemap and clear cache and add xml ,xsl in cache excluding and again submit sitemap but not working .

    my sitemap is working fine in my browser when i check mydomain.com/sitemap_index.xml

    and i have correctly submitted my site without www (my website opens without www)
    i have also check my site’s https version,yup its fine

    please help what should i do now

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    3 years, 5 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    If the sitemap is working fine, you can try validating it on this link: https://www.xml-sitemaps.com/validate-xml-sitemap.html

    If the sitemap is validated, clear the website cache and purge the cache from Cloudflare and re-submit the sitemap_index.xml again.

    If the issue persists, please share the sitemap URL in the sensitive data section so we can check further.

    We really look forward to helping you.

    Techzees

    3 years, 5 months ago

    Rank Math free

    Thank you,issue resolved before your reply,i just paused the cloudflare and cleared the purge (everything) and submit the sitemap,now its submitted in search console,but the new problem issued.
    my site is showing not secure,but in my cloudflare account the ssl is enabled

    Anas

    3 years, 5 months ago

    Rank Math business

    Hello,

    Please set up proper redirection through the .htaccess file to resolve this issue.
    Here is a guide for your reference:
    https://www.namecheap.com/support/knowledgebase/article.aspx/9770/38/how-to-use-htaccess-to-redirect-to-https-in-cpanel/

    If you are not sure how to do it, you can get in touch with your web host.

    If the SSL is already activated, you can use a plugin like https://wordpress.org/plugins/really-simple-ssl/ to activate SSL and add HTTPS to the URLs.

    Please take a full website backup before proceeding with the redirections.

    I hope this helps. Looking forward to helping you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘sitemap could not be read general http error’ is closed to new replies.