Sitemap could not be read: General HTTP error 403

#318783
  • Resolved Militsa Chervenkova
    Rank Math free

    Happy New Year!

    I am experiencing a problem with my sitemap for https://rappellingequipment.com/ in Google Search Console. It can’t be read and I see the error – Sitemap could not be read: General HTTP error 403.

    The problem persists for the past 10 days.

    Thanks,
    Militsa

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thanks for contacting us and a very happy new year from Rank Math team.

    We apologize for any inconvenience that might have been caused due to that.

    I checked your sitemap page and it seems to be loading just fine in the browser:
    test

    No issues when submitting to an XML Sitemap Validator as well:

    valid

    Please follow the steps below:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. After that, remove all your sitemaps from your GSC and resubmit only the primary sitemap (sitemap_index.xml).

    Let us know how that goes. Looking forward to helping you with this one.

    Thank you! I’ve done all the above. I will wait for Google to recrawl it again and see if it will be fetched.

    Hello,

    Sure, do let us know how that goes.

    In the meantime, please don’t hesitate to contact us again if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Sitemap could not be read: General HTTP error 403’ is closed to new replies.