Hello,
We apologize for the issue you are facing with the "Sitemap could not be read" error in Rank Math. This can be frustrating, especially when it affects your Google Search Console reports.
Here are some steps you can take to troubleshoot and potentially resolve this issue:
1. Validate Your Sitemap
Make sure your sitemap is correctly configured. You can use the Validate XML Sitemap tool to check for any issues. If the validation returns a success message, your sitemap is likely set up correctly.
2. Ensure the Sitemap is Located in the Root Folder
Your sitemap should be located in the root folder of your WordPress installation. The correct URL format should be:
`https://rankmath.com/kb/check-plugin-conflicts/
3. Check for Plugin Conflicts
Sometimes, other plugins can conflict with Rank Math. You can use the Health Check plugin to identify any potential conflicts.
4. Review Your robots.txt File
Ensure that your robots.txt file does not block access to your sitemap. You can check this in Rank Math SEO → General Settings → robots.txt.
5. Clear Cache
If you are using a caching plugin, try clearing the cache to see if that resolves the issue.
6. Disable Sitemap Caching (if applicable)
If you are still having issues, you can disable sitemap caching by adding the following filter in your theme’s rank-math.php file:
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
If you have tried these steps and are still encountering the error, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.
Thank you for raising this concern, and we hope to help you resolve it soon!
