Sitemap could not be read

Hello,

We apologize for the issue you are facing with your sitemap not being read. This can happen for several reasons, and we appreciate you bringing this to our attention.

Here are some steps you can take to troubleshoot the issue:

1. Validate Your Sitemap

Make sure your sitemap is correctly configured. You can use the Validate XML Sitemap tool to check for any issues. If your sitemap is correctly configured, the tool will return a "No issues detected" message.

2. Ensure the Sitemap is Located in the Root Folder

If you manually created the sitemap, ensure it is installed in the root folder of your WordPress installation. The URL should look like this:
https://yourdomainname.com/sitemap_index.xml

3. Flush Permalinks

Sometimes, flushing permalinks can resolve access issues. Go to Settings → Permalinks in your WordPress dashboard and click Save Changes without making any changes.

4. Check for Caching Issues

Ensure that your sitemap is not being cached. You can refer to this article on how to exclude sitemaps from caching.

5. Check Robots.txt File

Make sure that your robots.txt file is not blocking access to your sitemap. You can check this by going to Rank Math SEO → General Settings → robots.txt.

If you have followed these steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for raising this concern!

Hello,

Please share your sitemap URL with us so that we can check this further for you.

Meanwhile, please check your Google Search Console Page Indexing report to determine any issues reported on your site: https://support.google.com/webmasters/answer/7440203?hl=en

You can share the error message or take a screenshot using this tool and add the link here so we can check as well.

Looking forward to helping you.

Thank you.