Sitemap conflict

#70480
  • Resolved Kelvin

    4 years, 3 months ago

    Rank Math free

    Unfortunately after the latest update, Rankmath has conflict with my theme mobile app plugin

    Fatal error: Cannot redeclare parse_user_agent() (previously declared in /var/www/vhosts/ajiras.com/httpdocs/wp-content/plugins/wpjobster-mobile-api/plugins/simple-jwt-authentication/includes/vendor/donatj/phpuseragentparser/Source/UserAgentParser.php:13) in /var/www/vhosts/ajiras.com/httpdocs/wp-content/plugins/seo-by-rank-math/vendor/donatj/phpuseragentparser/src/UserAgentParser.php on line 26

Viewing 1 replies (of 1 total)
  • Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), could you check with the following guide what is exactly causing the conflict (just to determine if it is only the theme or if there is some other plugin)?

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Sitemap conflict’ is closed to new replies.