-
I have tried to submit my sitemap to Google and get an error saying it can’t be fetched. I have cleared cache and reset it and still the same. Please help
-
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Could you please share the URL of your website so that we can look into it?
Looking forward to helping you. Thank you.
Hi sorry, it’s teignestuaryheating.co.ukTeign Estuary Heating
Hello,
I have checked your sitemap file, and it looks like the sitemap file is working fine. I even checked the sitemap as a google bot. Could you please remove the sitemap file from your GSC and add only the main sitemap file (sitemap_index.xml) and check again?
Looking forward to helping you. Thank you.
I get the same error 🙁
Sitemap could not be read
General HTTP error
1 instance
We encountered an error while trying to access your Sitemap. Please ensure your Sitemap follows our guidelines and can be accessed at the location you provided and then resubmit.Hello,
Please kindly share the screenshot of the error.
Looking forward to helping you. Thank you.
https://ibb.co/dfry4MJ
https://ibb.co/2824TngOne is the screenshot of the error for the sitemap, the other is when I do URL inspection on the site
Hello,
I’ve checked your sitemap, and it seems that you haven’t verified the HTTP (or HTTPS) versions of your website. Here’s a screenshot for your reference:
https://i.rankmath.com/w2DUX8Ensure that only 1 version of the sitemap is working (200 Ok status), and the rest are redirecting to it. You can also use this tool to check. You may also get in touch with your web host for assistance with this kind of redirect.
Please follow the steps in this link:
https://rankmath.com/kb/couldnt-fetch-error-google-search-console/#5-check-for-the-correct-version-of-the-sitemapOnce done, resubmit your main sitemap /sitemap_index.xml and give Google some time to recrawl your site.
I hope that helps.
Thank you.
Thank you for your help. Could you help me with the redirects or verify the HTTps?
Hello,
Rank Math cannot redirect this subdomain redirects on its own. You would need to get in touch your host and ask them about handling this kind of redirection.
When done, Do let us know so that we can help you further.
Thank you.
I’ve just been on the host and they’ve added the redirection
And it worked! Thank you 🙂
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
You must be logged in to reply to this ticket.