Sitemap can’t be fetched

#262679
  • Resolved Jo
    Rank Math free

    I have tried to submit my sitemap to Google and get an error saying it can’t be fetched. I have cleared cache and reset it and still the same. Please help

Viewing 13 replies - 1 through 13 (of 13 total)
  • Ankit
    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Could you please share the URL of your website so that we can look into it?

    Looking forward to helping you. Thank you.

    Jo
    Rank Math free

    Hi sorry, it’s teignestuaryheating.co.ukTeign Estuary Heating

    Ankit
    Rank Math business

    Hello,

    I have checked your sitemap file, and it looks like the sitemap file is working fine. I even checked the sitemap as a google bot. Could you please remove the sitemap file from your GSC and add only the main sitemap file (sitemap_index.xml) and check again?

    Looking forward to helping you. Thank you.

    Jo
    Rank Math free

    I get the same error 🙁


    Sitemap could not be read
    General HTTP error
    1 instance
    We encountered an error while trying to access your Sitemap. Please ensure your Sitemap follows our guidelines and can be accessed at the location you provided and then resubmit.

    Ankit
    Rank Math business

    Hello,

    Please kindly share the screenshot of the error.

    Looking forward to helping you. Thank you.

    Jo
    Rank Math free

    https://ibb.co/dfry4MJ
    https://ibb.co/2824Tng

    One is the screenshot of the error for the sitemap, the other is when I do URL inspection on the site

    Hello,

    I’ve checked your sitemap, and it seems that you haven’t verified the HTTP (or HTTPS) versions of your website. Here’s a screenshot for your reference:
    https://i.rankmath.com/w2DUX8

    Ensure that only 1 version of the sitemap is working (200 Ok status), and the rest are redirecting to it. You can also use this tool to check. You may also get in touch with your web host for assistance with this kind of redirect.

    Please follow the steps in this link:
    https://rankmath.com/kb/couldnt-fetch-error-google-search-console/#5-check-for-the-correct-version-of-the-sitemap

    Once done, resubmit your main sitemap /sitemap_index.xml and give Google some time to recrawl your site.

    I hope that helps.

    Thank you.

    Jo
    Rank Math free

    Thank you for your help. Could you help me with the redirects or verify the HTTps?

    Ankit
    Rank Math business

    Hello,

    Rank Math cannot redirect this subdomain redirects on its own. You would need to get in touch your host and ask them about handling this kind of redirection.

    When done, Do let us know so that we can help you further.

    Thank you.

    Jo
    Rank Math free

    I’ve just been on the host and they’ve added the redirection

    Jo
    Rank Math free

    And it worked! Thank you 🙂

    Ankit
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Azib Yaqoob
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)

You must be logged in to reply to this ticket.